Platform architecture

One platform. Four integrated modules. One resident profile.

Every workflow your team runs today, from caregiving and nursing to admin and the compliance registers, sharing the same resident profile in real time.

POPIA aligned · Sage ready · 14-day free trial

Resident profile

One source of truth

Unified dataReal-timeSecure

Caregiving

Daily care, routines & wellbeing

Nursing

Clinical care, medication & vitals

Administration

Billing, reporting & operations

Compliance

Registers, audits & POPIA

IntegratedConnectedSecureAudit-ready
The state of the industry

Care centres are running on paper, WhatsApp and disconnected tools.

The everyday reality across South African frail care, and the reason MedGuardian exists.

01

Paper registers everywhere

Incident books, medication charts, wound care logs and attendance sheets live in different binders on different shelves.

02

Admin overload

Staff spend hours every shift duplicating the same information into spreadsheets, accounting software and clinical notes.

03

WhatsApp as the system of record

Critical handovers, family communication and clinical alerts get lost in group chats with no audit trail.

04

Compliance risk

POPIA and National Health Act requirements are met manually, at best. One missing register, one failed audit.

05

Disconnected systems

Clinical software doesn't talk to billing. Billing doesn't talk to rostering. Nothing follows the resident.

06

Burnout, not better care

The team that should be with residents is at a desk re-typing the same fields into the third system of the day.

Platform overview

One resident profile, powering every department.

The four modules share a single live profile per resident. Every note, vital, invoice and audit entry stays in sync, in real time.

Resident profile

One source of truth

Unified dataReal-timeSecure

Caregiving

Daily care, routines & wellbeing

Nursing

Clinical care, medication & vitals

Administration

Billing, reporting & operations

Compliance

Registers, audits & POPIA

IntegratedConnectedSecureAudit-ready

Real-time

Every action, whether a note, a vital or an invoice, appears instantly across every module.

Shared

Caregivers, nurses, admin and management work from the same source of truth.

Auditable

Every change is time-stamped, signed and tamper-evident. POPIA-aligned by default.

Real-time · Shared · Auditable
The market gap

The few systems that exist are clinical-only, and feel like 2010.

MedGuardian was built ground-up for South African frail care: integrated, mobile-first, and audit-ready out of the box.

Existing SA care software

The old way

  • Medical-only, ignores caregiving (the bulk of daily work)
  • Desktop-bound, no mobile workflow for shift staff
  • Compliance bolted on as exports, not as registers
  • Billing handled in a separate, unconnected tool
  • Heavy training cost, abandoned within 12 months
  • Built for hospitals, not frail care

MedGuardian

The MedGuardian way

  • Caregiving, Nursing, Admin and Compliance on one integrated platform
  • Built mobile-first; designed for the shift, not the desk
  • Compliance registers, audit logs and POPIA controls built in
  • Billing and invoicing integrated with Sage
  • Designed so caregivers learn it in a single shift
  • Purpose-built for South African frail care
Module 01 · Caregiving

The shift, not the spreadsheet.

Every resident, one tap away.

Care plans, routines, meals and wellbeing live alongside the profile. Versioned, reviewed and ready for handover.

  • Daily care plans (temporary, specific, general)
  • Meal & dietary planning
  • Activities & wellbeing
  • Routines & reminders
  • Shift handover workflows
  • Mood & social engagement tracking

Care Notes

Today's activity

18notes today

Mrs Smith

Breathing improved

08:18

Mr Daniels

Blood glucose logged

08:06

Mr Naidoo

Mobility walk completed

09:04

Mrs Khumalo

Family update logged

08:52
Logged across Wing A

Dining Planner

Today's meals

24residents allocated

BreakfastComplete
LunchPreparing
DinnerScheduled
31 meal plans active

Today's Medication

Shift schedule

94%completed

Morning round
Midday roundNow
18 medications due

Vitals

7-day trend

125/78

Stable
72 bpm98% SpO₂
Module 02 · Nursing

Clinical tools your nurses actually want.

Structured charting that respects a nurse's time.

Everything a nurse needs at the bedside: vitals, medication, SOAP notes and AI-assisted care plans, in one calm interface.

  • Vitals charting with trend flags
  • Closed-loop medication management
  • SOAP clinician notes
  • Repositioning chart
  • Intake & output tracking
  • Per-resident threshold alerts

AI-assisted care plan drafting

Drafts a care plan from the assessment. Always reviewed and approved by a registered nurse, never auto-applied. The clinician stays in control.

Vitals Summary

Current readings

120/80

Stable
Temperature36.5 °C
Respiratory rate16 /min
72 bpm97% SpO₂

Repositioning

Today's chart

6positions logged

Left lateral08:00
Supine12:00
Next turnDue 16:00
Charted per resident

Fluid Balance

Daily intake target

1 500ml target

1 120 ml loggedEvery 4 h
Exceptions surface on the manager's report

Clinician Note

Structured charting

SOAP

GP
SLower back pain, 6/10
OBP 128/82 · HR 74
AChronic mechanical pain
PPhysio referral, review 2 weeks
Dr E. Williams · 11:30
Module 03 · Administration

Billing & back-office, on autopilot.

Connected to the same resident profile.

The financial backbone, connected to the same resident profile your caregivers and nurses use. No re-keying, no reconciliation nightmares.

  • Per-resident billing & invoicing (ZAR)
  • Consumables charged straight to invoice
  • Resident documentation (POA, ID, medical aid)
  • Occupancy, revenue & incident analytics
  • Recurring family statements
  • Role-based permissions

Native Sage integration

Push invoices, payments and the GL straight into your existing accounting stack. No double-entry, no CSV exports.

Billing Overview

Total pending

R 26 250

Pending
Accounts4
Residents billed7
Reimbursements R 0,00

Roles & Permissions

System roles

5roles

OwnerFull access
NurseClinical care
entities.readresidents.update
System roles are read-only

Resident Profile

Elizabeth Williams

EW

R003room

Active
Date of birth1 Dec 1948
ShellfishSoyPenicillin
Emergency contact on file

Add Consumable

Incontinence Pads

R 32,00

VAT 15%
UnitEach
Opening stock120
Charges straight to the resident invoice
Module 04 · Compliance

Audit-ready, by design.

POPIA isn't a checkbox. It's the data model.

Every register the regulator expects to see is already inside the product: time-stamped, signed and exportable. Inspections become a non-event.

  • Wounds register
  • Infections & outbreak surveillance
  • Restraint authorisation & review
  • Abuse case reporting
  • Incidents & near-misses
  • Complaints & resolution tracking

POPIA controls & audit trail

Role-based access, consent and encryption, with a non-editable who, what and when trail behind every record.

Registers

Maintained in product

6registers

Time-stamped and exportable

Audit Trail

Who · what · when

Non-editable

Signed
S. MokoenaVitals signed09:04
Dr WilliamsCare plan approved11:30
Every change captured

Wound Register

Room 12 · sacrum

Stage 2

Healing
Dressing changed08:20
Photo evidence4
Reviewed weekly

POPIA Controls

Access & consent

Role-based

Consent
Encryption at restOn
Data residencySouth Africa
Aligned by default
Integrated management

All teams. One source of truth.

Every role works from the same live resident profile. No duplicated entries, no lost context, no fragile spreadsheets.

Caregivers

Log notes, tasks and wellbeing

Note logged → Nurse reviews

Nurses

Chart vitals & administer meds

Vitals updated → Clinician sees

Clinicians

Review care plans, sign-off

Plan signed → Caregivers notified

Admin staff

Billing, consumables, docs

Invoice raised → Sage synced

Management

Reports, audits, oversight

Audit run → POPIA evidence ready

One resident profile · shared live
Built for South Africa

Made for South African frail care.

MedGuardian was designed alongside South African facilities. POPIA-aligned by default, Sage-ready for your finance team, and supported by a local team that understands how our homes actually run.

POPIA aligned

Data residency, consent and audit trails built in.

Sage integration

Push invoices and consumables to your finance team.

ZAR billing

Rand-native pricing, billing and reports.

Local support

SA-based onboarding and ongoing care for your team.

The interface

See the platform in motion

Dashboards, care plans, medication workflows, registers and analytics, connected through one resident profile.

Owner dashboard

Wednesday, 5 August · Morning shift · Owner

Good morning, Rohan

Here's what's happening at Sunrise Frail Care

Create incidentCare requestAdd appointmentAdd care note

Registers summary

Open cases per register

4

Wounds

2

Infections

5

Restraints

1

Abuse

0

Incidents

2

Complaints

Today's medication

3 residents scheduled today

Quarter 1: Morning

06:00 – 10:00

2

Quarter 2: MiddayNow

10:00 – 14:00

2

Quarter 3: Afternoon

14:00 – 18:00

2

Quarter 4: Evening

18:00 – 22:00

0

Pending invoice totals

Current billing period
FixedR 26 250,00
TotalR 26 250,00
Care notes

Care Notes

Care notes from yesterday & today

2 notes

Yesterday

08:18

John SmithCompleted

Check cough and breathing · Care note added: Breathing is better …

08:06

John SmithCompleted

Garden stroll · Struggled to stay awake, we may need to check his …

View all care notes →Showing all residents · pick mine

Live signal

Quiet by design.

Only the moments that matter surface to your team. Everything else stays neatly logged.

Trust, compliance and reliability, built in

  • POPIA aligned
  • Encrypted at rest
  • Role permissions
  • Full audit trail
  • 99.9% uptime
  • Daily backups
Our vision

More time for people. Less time on paperwork.

Giving care centres more time to focus on people instead of paperwork.

Less paperwork

Reduce administrative burden by up to 40%.

Better care

More minutes per resident, every shift.

Easier compliance

Audit-ready registers, always.

Modern operations

A care centre that runs on real-time data.

Ready to unify your facility?

One platform. Four modules. Calmer care.

Book a 30-minute demo with our South African team, or start a 14-day free trial. No credit card required.